The Chief Learning Officer Conference
Miami Beach, FL
"Proven Strategies for Taking Performance to the Next
Level"
Corporate University Week
"Transforming the Training Function: Strategic Best Practices"
Robotel's VIP Sneak Preview Event
"Best Training Practices for Customer Contact Centers"
Communication Solutions Expo
"Web-Enabling Your Contact Center Workers"
Online Corporate University Week
"If We Build It, Will They Come? Exploring Adult
Learning and Acceptance"
Chief Learning Officer Conference
"Reengineering the Training Function"
ASTD International Conference & Exposition
"Leading a Team of Learning Professionals Successfully into
the New Millennium"
ASTD International Conference & Exposition
"Reengineering the Training Function - Best Practices from
Chase Manhattan"
Communications Solutions Expo
"Training and Retaining Quality Staff - Best Practices of
Successful Call Centers"
EIS Users Conference
"Increasing the Effectiveness of Training"
CTI World
Toronto, Ontario
"Increasing the Effectiveness of Call Centre New Hire Training"
ASTD International Conference & Exposition
"Increasing the Effectiveness of Bank Call Center New Hire
Training"
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