ALESYS' Contact Center Solutions
Procedurization / Help Desk

OPTION 3:
You are happy with your processes and procedures.  You believe they are accurate, but they may need to be made a little more user-friendly.

User-friendly Upgrade

Deliverable — Online reference tool developed for relevant work procedures that Reps use most often.  The tool is developed in a software compatible with your systems and is formatted to be a very helpful job aid.

Next Steps — Develop and implement a maintenance plan for keeping your online tool up-to-date with current practices.  We can assist you in accomplishing this step as an outsource partner, or as a separate project we perform for you periodically.

 

 

« Return to Procedurization / Help Desk

To learn more about us and how we can assist you, contact one of our Senior Consultants at 386.462.5562 x 225 or submit an Information Request.

""

 
     
© 1997- Applied Learning Systems, Inc. All rights reserved. Behavior Change... Isn't that what it's all about?
1.800.758.1071